Trip.com HK Customer Phone/Hotline/ Email/Facebook/Instagram/Twitter
You are currently browsing the TripsGeeks travel website, not the official Trip.com contact page.
The editor is only compiling Trip.com contact methods to make it easier for you to contact Trip.com. Trip.com 聯絡頁面，
So please do not leave messages on this website.
Please use the contact methods below to contact Trip.com directly for the fastest handling of your order enquiries or complaints.
Trip.com HK Contact / Customer Service Hotline
Due to the reopening of international travel in various countries, Agoda currently has a high volume of customer service requests.
Calling the live customer service hotline may require some waiting time, so please be patient.
The editor has tried calling a few times. If you select Cantonese, you may eventually be transferred to a Mandarin / Taiwan / China support agent with less fluent in Cantonese. 線上客服查詢
If your case is not urgent, or if you are not comfortable with Mandarin, it is recommended to use the online service center instead to contact customer support.
Most issues, including cancellation, changes, and special requests, can actually be solved there.
It is suggested to use the phone number registered with your Trip.com account, so the customer service team can easily access your booking details.
Trip.com Email Contact
Hong Kong Customer Service Email 香港客服 email
[email protected]
For Trip.com’s latest promotions and general inquiries
[email protected]
Public relations inquiries
[email protected]
Investor relations
[email protected]
Job vacancies / recruitment
Customer Service Hotline (Other Countries)
If you want the latest international hotline numbers, please check the official page
United States
+1-646-362-8606
Flights & hotels: 24-hour service
Other bookings: 09:00–02:00 (+1) (GMT+8)
Taiwan
+886 2 7716 3888
Flights & hotels: 24-hour service
Other bookings: 09:00–18:00 (GMT+8)
South Korea
Domestic: 1666 0060
International: +82 2 6917 8777
Flights & hotels: 24-hour service
Other bookings: 08:00–24:00 (Seoul time)
Japan
Domestic: 0120 925 780
International: +81 3 6890 8596
Flights & hotels: 24-hour service
Other bookings: 09:00–18:00 (Tokyo time)
Singapore
Domestic / International: +65 3138 2030
Flights & hotels: 24-hour service
Other bookings: 09:00–02:00 (+1) (Singapore time)
Australia
+61 2 8880 7972
Flights & hotels: 24-hour service
Other bookings: 09:00–02:00 (+1) (GMT+8)
Germany
Domestic: 069 3109 0122
International: +49 69 3109 0122
Flights: 08:00–23:00 (Berlin time)
Hotels: Mon–Fri 09:00–18:00 (Berlin time)
France
Domestic: 0 800 908 946
International: +44 20 3375 9388
Flights: 08:00–23:00 (Paris time)
Hotels: Mon–Fri 09:00–18:00 (Paris time)
Spain
Domestic: 910 84 03 07
International: +34 91 084 0307
Flights: 08:00–23:00 (Madrid time)
Hotels: Mon–Fri 09:00–18:00 (Madrid time)
Russia
+44 20 4538 5115
Flights & others: Mon–Fri 10:00–19:00 (Moscow time)
Hotels: 10:00–19:00 (Moscow time)
Indonesia
+62 21 8060 2046
Service time: 09:00–18:00 (Jakarta time)
Malaysia
Domestic / International: +60 3 4065 2708
Flights & hotels: 24-hour service
Other bookings: 09:00–02:00 (+1) (GMT+8)
Vietnam
+84 287 309 5988
Service time: 09:00–18:00 (Hanoi time)
United Kingdom
Domestic: 0113 868 8886
International: +44 113 868 8886
Flights & hotels: 24-hour service
Other bookings: 09:00–02:00 (+1) (GMT+8)
And other countries
(Additional country hotlines continue in the same format)
Trip.com Facebook & Instagram
It is recommended to first use the online customer service system before contacting via Facebook or Instagram Inbox.
Social media channels are mainly used for marketing purposes.
If you contact them there, you will usually need to provide your Trip.com account and order number for assistance.
